Services We Provide

Balance Engines provides several different service plans for wireless agent and master dealers depending on your size, which carriers you work with, and other factors. Please feel free to contact us to discuss your specific needs or answer any questions you have about our services.

Activation Reconciliation

We analyze your commission statements and compare them to your Point of Sale records to ensure that ever activation was paid correctly. We have evolved our system over the past five years to provide a much more sophisticated and complete reconciliation that what is found in "canned" reconciliation systems.

Deactivation Analysis

We check for invalid deactivations such as deacts for a line that never received activation commission, deacts outside of the chargeback period, duplicate deacts, and other problems.

CSA and Residual Analysis

We can track the history of payments for every activation over many years to ensure payment started and ended correctly, without unaccounted for gaps. We also ensure the payment amount adhered to the carrier's official payment schedule.

Store and Salesperson Commission Breakouts

Do you pay your salespeople commission on an activation before making sure the carrier paid you for that activation? If not, you may have a problem. Our reconciliation process can be tailored to show carrier payment allocation on a per-store and/or per-salesperson basis which helps you spot problems early and reward good results.

Much More

We can provide custom analysis and consultation services for all of your backend processes. Let us know what your needs are.

Does your POS do all of these?

Some POS systems offer basic reconciliation functions, but they fall short of the full suite of services listed here. Contact us to learn how we're different.